SilverCloud Sign-up
SilverCloud Sign-up Start
Welcome to SilverCloud

Before we begin, please note:
- To use this service, you will need to be aged 18 or over. It will be valuable for your progress to also have access to a GP, psychologist or psychiatrist, as needed.
- Please note the activity of any user who selects a self-guided program will not be monitored at all. If you experience distress or need help at any point during the program, visit the help section
- Everything you do on SilverCloud will remain completely confidential. Read the
The client undertakes:
- I take full responsibility for working through SilverCloud at my own pace and choosing the activities I do.
- I understand that I may receive reminder emails or texts from the programme.
- I understand that SilverCloud is not an emergency support programme.
- I will consult with a medical doctor if advised to do so.
- I understand that if I am in crisis or feeling very distressed I will contact supportive family, friends, my GP or one of the other contacts suggested on the Find Help page.
- To give you the best experience there are elements of your information that we need to store and process, in line with our
- information you enter directly;
- and information collected automatically when you use the platform.
- SilverCloud is not an emergency service. If you need urgent help, please call 000 or Lifeline at 13 11 14. You can also visit the Help Centre for other information about support and resources available to you.
- By continuing, you agree to SilverCloud’s Terms of Use and confirm that you have read our personal information Collection Notice. You also confirm that you accept the Privacy Policy and Collection Notice for Honeysuckle Health, our partner in providing support services and technical assistance.
SilverCloud takes your privacy and security very seriously, and we consider carefully any information that we need to collect or store.
The only information that we collect is:
This includes personal details, information about your mental health or usage details (for example when you log in and which pages you viewed).
We do this in order to make the platform work (for example, in order to show you which pages you have viewed), and also to better understand how it is being used so that we can keep improving.
If you would like to know more, you can read our privacy policy at any stage by visiting your help centre. Or by using the link at the bottom of every page.